Privacy Policy

Effective Date: 28/10/2024

Your privacy is important to us. This Privacy Policy explains how Belije (“we,” “our,” or “us”) collects, uses, and protects information when you visit our website https://belije.com and make purchases through our WooCommerce store. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

When you purchase a product from our WooCommerce store, we collect personal information, such as your name, email address, billing address, shipping address, and payment details. We use this information to process your order, manage your account, and provide customer support.

1.2 Automatically Collected Information

We also collect information automatically when you visit our website. This may include your IP address, browser type, operating system, and browsing behavior. We use cookies and similar tracking technologies to collect this information. See the “Cookies” section for more details.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your orders;
  • To communicate with you about your orders and account;
  • To improve our website and customer experience;
  • To manage customer support requests;
  • To send marketing emails (with your consent);
  • To comply with legal requirements.

3. WooCommerce and Data Storage

Our store is powered by WooCommerce, a WordPress plugin that enables us to sell our products and services to you. WooCommerce stores data about your purchase, including your personal information, order history, and transaction details. This information is stored securely on our website server.

4. Payment Processing

We use third-party payment processors to handle transactions on our website. These payment processors collect your payment details, such as credit card information, to process the payment securely. We do not store your payment information on our servers.

5. Cookies and Tracking Technologies

We use cookies to store information about your session and shopping cart, track analytics data, and personalize your shopping experience. Cookies help us remember your preferences and understand how you use our website. You can manage or disable cookies through your browser settings, but please note that this may affect your ability to shop on our site.

6. Third-Party Services

We may use third-party services to help us operate our website and provide services to you. These third-party providers have access to your information as needed to perform their tasks, but they are obligated not to disclose or use it for any other purpose. Examples include:

  • Google Analytics: For tracking website usage and performance.
  • Shipping Providers: For delivering your orders to your address.

7. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with service providers and partners to process your orders, fulfill your requests, or comply with legal requirements. For example, we may share your shipping address with a carrier to deliver your order.

8. Data Security

We take data security seriously and implement measures to protect your personal information. Our website uses SSL (Secure Socket Layer) technology to encrypt data during transmission. However, please note that no method of data transmission or storage can be guaranteed as 100% secure.

9. Retention of Your Data

We retain your personal information only for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like your data to be deleted, please contact us at [email protected].

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal data;
  • The right to request correction of inaccurate data;
  • The right to request deletion of your personal data;
  • The right to object to or restrict certain types of processing;
  • The right to withdraw consent at any time (if applicable).

To exercise any of these rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our data practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]